Privacy policy

Ultron E-Commerce Private Limited (the “Ultron/Seller”), an online Seller of Franke Faber India Private Limited ("Faber") through www.faberindia.com (“Website”), provides you this E-Commerce services subject to the notices, terms, and conditions services subject to the notices, terms, and conditions set forth in these terms (the "Agreement"). Ultron is given the right to maintain and manage this website for business of Franke faber India Private Limited. Ultron shall be responsible for maintaining the privacy and confidentiality of the customers and other users of this website.

Ultron respects your privacy and is committed to protecting the personal information that you furnish. In general, you can visit on the internet without identifying yourself or providing personal information. There are times when Ultron may need personal information from you and this Privacy Statement describes the information Ultron collects from you and how we may use it.

What Information Is Collected From You?
Personal Information means any information that may be used to identify an individual. This includes but is not limited to: first and last name, email address, mailing and residential address, telephone number, title, birth date, gender, occupation, company you work for and other information needed to provide a service you have requested.
Sensitive personal data or information means such information which consists of information relating to Password, Information of Bank account, Credit card, debit card or any other payment instrument details and Sexual orientation etc.

Collection & retention of Information
Ultron may receive personal information and/ or Sensitive Personal Data (Information) from its customer, business partners and/ or suppliers. Ultron collects such information and uses such information in accordance with this privacy policy and in conformity Information Technology (Reasonable Security Practices and Procedures and sensitive personal data or information) Ultron follows following guidelines for collection and retention of Information:

• Express and/ or implied consent from the provider of Information regarding the purpose of usage.
• Collect Information only for lawful purpose.
• No retention of information for longer period than required for the purpose.
• Provider of information can review information provided.
• Keep information secure.

Uses and disclosure of the information
Unless otherwise stated at the point of collection, Ultron may use your personal information for several reasons, including but not limited to, fulfilling orders, informing you about product service and warranty issues, sending you marketing communications, auditing and improving upon the level of service we provide to our customers, etc. regardless of what may be said at the point of information collection, Ultron, directly or indirectly, reserves the right to contact you in the event of a service notification for your registered appliance, or to issue other notices concerning the safety of your appliance regardless of your stated privacy preferences. Ultron uses aggregate information only as anonymous grouped data to better understand how visitors use our site, such as the pages most frequently viewed, the paths visitors use while navigating the site to optimize the experience, and to count the number of visitors.

Ultron may disclose your information to Franke Faber India Private Limited and/or third parties acting on Ultron's and/ or Faber's behalf, such as call center operators, shippers, servicers, people who analyze data for Ultron, or Faber etc. While these third parties have access to some of the information Ultron may have about you, the information is limited to what they need to know to do their jobs. Ultron may disclose and share your information with Faber. Also, Ultron may disclose your information as necessary (1) if Ultron determine a web site or policy violation has occurred; (2) if Ultron believes such disclosure is necessary to identify, contract or bring legal action regarding injury or interference with the rights and property of Faber; (3) to respond to judicial process and in cooperation with law enforcement agencies, or as otherwise required by law; and (4) to assist us in fraud prevention or investigation.

In general, Ultron assumes that you have given permission to collect and use your personal information in accordance with your acceptance of the Terms of Use, of which this Privacy policy/ statement is a part. You have the right to request that Ultron or any of its authorized third parties not contact you for the purposes of sending you newsletters, customer surveys, direct marketing or market research information.

Ultron follows standard guidelines/ codes on Information Technology- Security Techniques- Information Security Management System- Requirements and takes all reasonable care for protection of data and information.

Cookies
This Website uses cookies. A cookie is a small data file that is placed on your hard drive when you visit certain web pages. It is used to identify yourself to a website when you revisit it, to load your preferences and to track the pages you've visited. The only personal information held in such a cookie is information you have provided to Ultron.

You have the choice of whether or not to accept cookies by means of your browser settings, although you may not be able to use certain features and functionalities of this e Faber website if you do disable them.

Ultron reserves the right to change this Privacy Statement at any time. Modifications to this Privacy Statement can be made without prior notification.

Continued use of this Website signifies your acceptance of any changes to the Privacy Statement.

Security of linked sites
This web site may contain links to web sites owned by other companies. Some of the links or pages on this website may also be maintained and managed by other third companies for catering to customers' needs and requirement for online purchase and other services and such page or link shall have information with this regard. Because Ultron has no control over the privacy practices or content of these linked sites or third party managed web pages, Ultron recommends that you carefully review the privacy statement of each site or web page link you visit. Ultron and/ or Faber are not responsible for the content or privacy practices of sites owned by other companies or web pages on this site maintained and managed by other companies.

Internet-based Advertising
Faber allow trusted third parties to place advertisements for Faber products and services on sites operated by others and shall ensure that such third parties will comply with the advertising laws of India including but not limited to guidelines of Advertising Standards Council of India. These trusted third parties will use cookies and web beacons to measure the effectiveness of our advertisements and to determine the display of content and advertising to you based on your interests both on our site and other sites that you may visit. To support this interest-based advertising solution, we and the companies we have contracted with may use anonymous information about your visits to our and other web sites. The information collected and used by this process is always anonymous and does not enable any third party to identify you individually.

Applicable law - Disputes resolution
These Terms of Use, privacy policy and all claims or issues regarding this website shall be governed according to the laws of India. Any dispute or difference arising out of or concerning the terms and conditions and/ or privacy policy or otherwise related to this website which dispute or difference cannot be settled amicably shall be resolved as per laws of India and courts of Pune shall have exclusive jurisdiction for any such dispute.

Legal Notices: Copyright
This web site contains material, including text, graphics and sound, which is protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are either owned by Faber or its affiliates or have been licensed to Faber by the owner(s) of those rights so that it can use this material as part of this website. Faber retains copyright on all Information, including text, graphics and sound and Ultron is only given the right to display and use these copyrighted material of Faber on this website for e-commerce activity for Faber products.

This information is provided "AS IS" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property rights.

This information may include technical variations or typographical errors. Changes may be periodically made to the information herein and shall be incorporated in new editions.

Franke Faber India Private Limited can make improvements or changes in the products, the programs or services described at any time without notice.

You may:

• Use and display the materials only on your personal device only for personal use. The Owner of the material grants you a limited, personal, non-exclusive and non-transferable license only for such use.
• Print copies of the information on this site for your personal use and store the files on your device for personal use.

You may not

• copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), download, display, perform, reproduce, distribute, modify, edit, alter, enhance, broadcast or tamper with in any way or otherwise use any material contained in the web site except as set out under "You may". These restrictions apply in relation to all or part of the material on the web site;
• copy and distribute this information on any other server, or modify or re-use text or graphics on this system or another system. No reproduction of any part of the web site may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or web site, whether in hard copy or electronic format, including postings to any other web site.
• remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the web site; link to this web site; without our express written consent.