Return Policy

The damaged goods maybe returned subject to the policy of Faber.
Please contact Customer Care on 1800 209 3484 (Toll Free). You can also email us at ks-customercare.in@franke.com.

Customer may return any new appliance/product purchased from Faber Online Store only that is dead on arrival, arrives in damaged condition or has any major variance from the agreed specifications. Faber reserves the right to test and inspect the appliance/product and impose a customer fee up to 15% of the product sale price and transportation cost, if the Customer misrepresents the condition of the product. Any appliance/product i.e. damaged through customer misuse has missing parts or is in an unsalable condition due to customer tampering will not be accepted for returns.
Faber will not accept return of any appliance/product more than 15 days after customers receives the shipment. Amount of product shall be returned to the customer as per the faber policy.