Faber-Warranty

LTW

Life Time Warranty

How to get LTW registered for kitchen hoods?

Life Time Warranty (LTW) is offered for 12 years from the date of purchase. To avail the LTW, it is mandatory to install the kitchen hood by calling on our toll free no. 1800 209 3484 and by representatives from our authorised service centre only. The registration form should be duly filled and sent to FFIPL along with a copy of the invoice and Installation Service Order Number within 30 days from the date of purchase. Warranty will be valid only on showing the Lifetime Warranty Letter and Bill/Invoice. In case warranty is not registered within 30 days from the date of purchase, Lifetime Warranty will be null & void. To register for Lifetime Warranty after 30 days, submitting a proof of invoice along with a payment of Rs. 1,000/- is mandatory. The registration of Lifetime Warranty will be at the sole discretion of FFIPL.

What does the hoods warranty cover?

Motor & Rotor are covered under LTW. PCB carries 1 year warranty. However, the warranty does not cover consumables like bulbs, switches/knobs, filters, outer body metal/glass/plastic parts, filter locks, etc. of the chimneys.

Is cleaning covered under the hoods warranty?

It is mandatory to get the product serviced/cleaned at least twice a year through our Authorised Service Centre by calling on the Toll Free no. 1800 209 3484. You may also enrol for a Faber Cleaning Contract (FCC) for trouble free servicing by company authorised service centres. Any routine maintenance/cleaning/servicing visit will not be covered under this warranty and will be provided on a chargeable basis as per prevailing rates/charges. Please refer to the product user manual for detailed terms and conditions of the warranty.

Procedure:

  • Install FABER products by calling on our toll free no. 1800 209 3484 and by representatives from our authorised service centre only
  • Present the Warranty Card and the bill/invoice for validation

Freestanding Cooktops Warranty



Supreme, Super & Onyx Series (Warranty for Cooktop sold to Customer after 1st March, 2019. Refer Warranty Card for Warranty Terms on Cooktop purchased upto 28th February, 2019.)

  • The warranty period will be 24 months from the date of purchase. Manufacturing defects will be rectified free of cost during the said period.
  • Brass burners and Valve carry warranty against any manufacturing defects for 60 months. Warranty is not applicable for De-coloration of burners.
  • Tempered glass top carries 84 month warranty for any manufacturing defect. The warranty for glass becomes null and void in following conditions.
  • a. Glass breakage due to improper use or accidental damage.

    b. Use of Gas tandoor/ Gas Oven/ Dosa Tawa.

    c. Sprinkling of water on hot glass surface.

    d. Other safety norms/ precautions not followed.

  • This warranty is valid only if the warranty card is duly filled in, stamped and signed by the authorized dealer and the Warranty Registration Copy is dispatched within 7 days of purchase.
  • Defective cooktop with the valid warranty card and proof of purchase i.e. Invoice/Cash Memo have to be produced to the authorized and designated service center for rectification by the buyer at his own cost during working hours.
  • The warranty becomes null and void in following cases:
  • 1. Installation/ Service/ Repairs/ Modification carried out by the persons other than those authorized by FFIPL.

    2. Removal, alteration or tampering of serial number of product and its component or any parts.

    3. Failure due to misuse/ negligence/ accident/ action of pests/ rodents/ or act of god – lightening/ flood/ fire/ earthquake.

    4. Failure due to use of non-genuine parts.

    5. Damage occurred due to improper external circuits and failure due to erratic power supply or electrical short circuit.

    6. Damage to the product due to operation in an abnormally corrosive Alkaline, Acidic atmosphere or use of harmful chemicals.

    7. Change of ownership and appliance taken out of country.

    8. Defects resulting from accidents or damage while in transit to or from our service centre.

    9. Commercial or Professional use of the cooktop.

  • Plastic/rubber/metal/aesthetic/consumables (battery) parts are not covered in warranty.
  • Any routine maintenance/ cleaning/ servicing visit would not be covered under this warranty, and would be provided on chargeable basis at prevailing rates/ charges. (All visits after warranty of 24 months will be on chargeable basis and standard visit charges will apply).
  • Whether defective item or components are to be replaced/repaired shall be left to the sole discretion of FFIPL. In case of replacement of a part, the defective part removed from the appliance becomes the property of FFIPL.
  • Services would be provided within normal working hours (0900 to 1830 hrs.) on regular working days only except Sundays and Public holidays.
  • FFIPL undertakes no liability in the matter of consequential loss and/ or damages caused to the customer or third party due to failure/ malfunction of the cooktop. FFIPL obligation under this warranty shall be limited to repairing or replacing the defective parts only.
  • Any dispute is subject to Pune jurisdiction only.

Splendor, Shine & Grand Series

  • The warranty period will be 24 months from the date of purchase. Manufacturing defects will be rectified free of cost during the said period..
  • Tempered Glass top, Burners and Valve carries 24 month warranty for any manufacturing defect. Warranty is not applicable for De-coloration of burners. The warranty for glass becomes null and void in following conditions.
  • a. Glass breakage due to improper use or accidental damage.

    b. Use of Gas tandoor/ Gas Oven/ Dosa Tawa.

    c. Sprinkling of water on hot glass surface.

    d. Other safety norms/ precautions not followed.

  • This warranty is valid only if the warranty card is duly filled in, stamped and signed by the authorized dealer and the Warranty Registration Copy is dispatched within 7 days of purchase.
  • Defective cooktop with the valid warranty card and proof of purchase i.e. Invoice/Cash Memo have to be produced to the authorized and designated service center for rectification by the buyer at his own cost during working hours.
  • The warranty becomes null and void in following cases:
  • 1. Installation/ Service/ Repairs/ Modification carried out by the persons other than those authorized by FFIPL.

    2. Removal, alteration or tampering of serial number of product and its component or any parts.

    3. Failure due to misuse/ negligence/ accident/ action of pests/ rodents/ or act of god – lightening/ flood/ fire/ earthquake.

    4. Failure due to use of non-genuine parts.

    5. Damage occurred due to improper external circuits and failure due to erratic power supply or electrical short circuit.

    6. Damage to the product due to operation in an abnormally corrosive Alkaline, Acidic atmosphere or use of harmful chemicals.

    7. Change of ownership and appliance taken out of country.

    8. Defects resulting from accidents or damage while in transit to or from our service centre.

    9. Commercial or Professional use of the cooktop.

  • Plastic/rubber/metal/aesthetic/consumables (battery) parts are not covered in warranty.
  • Any routine maintenance/ cleaning/ servicing visit would not be covered under this warranty, and would be provided on chargeable basis at prevailing rates/ charges. (All visits after warranty of 24 months will be on chargeable basis and standard visit charges will apply).
  • Whether defective item or components are to be replaced/repaired shall be left to the sole discretion of FFIPL. In case of replacement of a part, the defective part removed from the appliance becomes the property of FFIPL.
  • Services would be provided within normal working hours (0900 to 1830 hrs.) on regular working days only except Sundays and Public holidays.
  • FFIPL undertakes no liability in the matter of consequential loss and/ or damages caused to the customer or third party due to failure/ malfunction of the cooktop. FFIPL obligation under this warranty shall be limited to repairing or replacing the defective parts only.
  • Any dispute is subject to Pune jurisdiction only.

Jumbo Series (Warranty for Cooktop sold to Customer after 1st March, 2019. Refer Warranty Card for Warranty Terms on Cooktop purchased upto 28th February, 2019.)

  • The warranty period will be 24 months from the date of purchase. Manufacturing defects will be rectified free of cost during the said period..
  • Brass burners carry warranty against any manufacturing defects for 60 months. Warranty is not applicable for De- coloration of burners.
  • Valve carry warranty against any manufacturing defects for 24 months. Warranty is not applicable for De-coloration of burners.
  • Tempered glass top carries 60 month warranty for any manufacturing defect. The warranty for glass becomes null and void in following conditions.
  • a. Glass breakage due to improper use or accidental damage.

    b. Use of Gas tandoor/ Gas Oven/ Dosa Tawa.

    c. Sprinkling of water on hot glass surface.

    d. Other safety norms/ precautions not followed.

  • This warranty is valid only if the warranty card is duly filled in, stamped and signed by the authorized dealer and the Warranty Registration Copy is dispatched within 7 days of purchase.
  • Defective cooktop with the valid warranty card and proof of purchase i.e. Invoice/Cash Memo have to be produced to the authorized and designated service center for rectification by the buyer at his own cost during working hours.
  • The warranty becomes null and void in following cases:
  • 1. Installation/ Service/ Repairs/ Modification carried out by the persons other than those authorized by FFIPL.

    2. Removal, alteration or tampering of serial number of product and its component or any parts.

    3. Failure due to misuse/ negligence/ accident/ action of pests/ rodents/ or act of god – lightening/ flood/ fire/ earthquake.

    4. Failure due to use of non-genuine parts.

    5. Damage occurred due to improper external circuits and failure due to erratic power supply or electrical short circuit.

    6. Damage to the product due to operation in an abnormally corrosive Alkaline, Acidic atmosphere or use of harmful chemicals.

    7. Change of ownership and appliance taken out of country.

    8. Defects resulting from accidents or damage while in transit to or from our service centre.

    9. Commercial or Professional use of the cooktop.

  • Plastic/rubber/metal/aesthetic/consumables (battery) parts are not covered in warranty.
  • Any routine maintenance/ cleaning/ servicing visit would not be covered under this warranty, and would be provided on chargeable basis at prevailing rates/ charges. (All visits after warranty of 24 months will be on chargeable basis and standard visit charges will apply).
  • Whether defective item or components are to be replaced/repaired shall be left to the sole discretion of FFIPL. In case of replacement of a part, the defective part removed from the appliance becomes the property of FFIPL.
  • Services would be provided within normal working hours (0900 to 1830 hrs.) on regular working days only except Sundays and Public holidays.
  • FFIPL undertakes no liability in the matter of consequential loss and/ or damages caused to the customer or third party due to failure/ malfunction of the cooktop. FFIPL obligation under this warranty shall be limited to repairing or replacing the defective parts only.
  • Any dispute is subject to Pune jurisdiction only.

Disclaimer - Features and Specification are subject to change without prior notice. Pictorial representation may not be identical to the actual product.