After Sales Service

Faber india Customer Care Toll Free No. : 1800 209 3484

Operational from 8.00am to 8.00pm

Email: ks-customercare.in@franke.com

SERVICE NETWORK

  • 120 service franchisee across the country
  • Well-trained teams of 50 executives
  • 500 service technicians for taking care of installation, repairs and cleaning
  • Each of them follow a dress code, and have ID proof, rate card and service kit

TRAINING / DEMO/ VIDEOS

  • 300 training programs
  • 1000 product trainings for sales team
  • Demo to customers and dealers
  • Videos for selection/usage/ installation/cleaning (Coming Soon)

INSTALLATION / REPAIRS/ CLEANING/ COMPLAINTS/ SERVICE

  • Call on toll free no.
  • Get a tracking no.
  • Enquire Rate, Check ID, Pay in Cheque
  • Close call by calling back the customer care no.
  • Escalation Matrix